Topics

Getting Started

Account Verification Process Guide

Initial Deposit Requirement for Account Onboarding

How to Register and Log In to Your OSL Account?

How to download OSL APP?

General Enquiry

What is OSL? Why OSL?

How to Escalate a Complaint

How to Cancel My OSL Account (App Only)

How to Download Your Monthly Statement

Fiat Deposits & Withdrawals

What fiat currencies does OSL support?

Withdrawal Bank Account Management Guide

How to Deposit Fiat Currency

How to withdraw fiat currency

Virtual Asset Deposits and Withdrawals

How to Delete a Wallet Address

How to Add and Verify Wallet Addresses

Important Notice: Avoid Transactions Involving HTX (Huobi)

How to Deposit Crypto On-Chain

Trading & Platform Features

How to Use Pro Trade

Does OSL Support Currency Conversion Services (e.g. HKD to USD)?

How to Check Transaction History

Flash Trade

Fees

What is OSL's minimum deposit and withdrawal sizes?

Does OSL charge Account Maintenance fee?

Are There Any Trading Fees on OSL?

Are there any fees for Deposits and Withdrawals?

Professional Investors

How to qualify as a Professional Investor

Institutional Investors

[Institution] What documents are required to register a corporate account?

Where can i find information on API's offered by OSL's platform?

Promotions

Current Promotions

Reward Disbursement

How do I join the invitation event?

Legal

Trading Rules

Terms & Conditions

Risk Disclosure Statement

OSLHK Virtual Assets Admission and Removal Rules