System Maintenance Notice

Mar 4, 2026

Due to partner bank system maintenance, OSL services including eDDA, RTDDI, and automated withdrawals will be affected from March 6-9, 2026. Please plan your transactions ahead.

Please be informed that due to system maintenance by our partner bank, some OSL services will be affected from 21:30 HKT on March 6, 2026, to 11:00 HKT on March 9, 2026. The service impacts during this period are as follows:

Affected Services:

eDDA bank account binding service
RTDDI direct debit service for bound bank accounts
Automated processing for withdrawal services will be temporarily unavailable
Deposit processing times may be delayed

Supported Withdrawal Methods:

Withdrawal methods remain unchanged, but processing times may be affected.

Supported Deposit Methods:

HKD FPS deposits
Online bank transfers (supporting HKD, USD, RMB, GBP, and EUR)

We strongly recommend arranging your transactions in advance to avoid any disruption.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

If you have any questions, please feel free to contact us at: [email protected]

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