To Delete, Modify, or Add Bank Account Information

Via App:

1. Log in to the app, then tap Manage at the bottom of the screen and select Withdraw.

2. Choose the fiat currency - USD.

3. If you have not yet set up a receiving bank account, tap + Use New Receiving Account to add one. (Each bank account can only be added once.)

4. Tap on an existing receiving bank account to view bank details, edit the information, or delete the account.

5. Any deletion or modification will trigger a pop-up window for secondary confirmation.

6. Tap Confirm, then enter the 2FA code generated by your bound Authenticator app to complete the modification or deletion.

Via Website:

1. Log in to your account, hover over the Wallet icon at the top right, and click Withdraw.

2. From the left panel, select Fiat Withdraw, choose the fiat currency, then click Next.

3. If you have not yet set up a receiving bank account, click Use a New Recipient Account to add one. (Each bank account can only be added once.)

4. Click on an existing recipient account to view bank details, edit the account information, or delete the account.

5. Any deletion or modification will trigger a pop-up window for secondary confirmation.

6. Tap Confirm, then enter the 2FA code generated by your bound Authenticator app to complete the modification or deletion.

For any questions or further assistance, please contact our 24/7 live chat service or email us at [email protected].