When you send assets to the wallet address provided by OSL, your account will be credited once the assets are received. Since deposits rely on blockchain processing, delays may occur due to:

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Common Reasons for Delay:

• Insufficient Confirmations: Deposits need enough blockchain confirmations before crediting. Requirements vary by token and network.

• Network Congestion: Busy blockchain networks can slow transaction processing.

• Compliance Checks: Deposits undergo compliance reviews before being credited.

• Incomplete Wallet Verification: For “Micro Deposit Verification", please send the exact amount requested. Incorrect amounts may delay processing.

• Unsupported Wallets: Use verified personal wallets only. Deposits from centralized exchange addresses (e.g., Binance) may not be recognized.

• Incorrect Token or Network Selected: Ensure token and network match OSL’s instructions. Using the wrong network or token may cause permanent loss.

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If your deposit has not arrived after a long time, please contact OSL support for assistance: [email protected]